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Customer satisfaction measurement simplified : step-by-step guide for ISO 9001:2000 certification Vavra T G

By: Material type: TextLanguage: English Publication details: Wisconsin Wisconsin, ASQ Quality 2002Description: 307pISBN:
  • 0-87389-500-2
Other classification:
  • X:51 P2;1
Item type: Textbook
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Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Textbook Faculty of Management Library Faculty of Management Library X:51 P2;1 (Browse shelf(Opens below)) Available ML1348938

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