Managing services: marketing, operations, and human resources
Lovelock C H
Managing services: marketing, operations, and human resources Lovelock C H - London London, Prentice-Hall 1988 - 414p
0-13-551383-9
Textbook
Managing services: marketing, operations, and human resources Lovelock C H - London London, Prentice-Hall 1988 - 414p
0-13-551383-9
Textbook