Customer service on the internet: Building relationships, increasing Loyalty and staying competitive
Sterne Jim
Customer service on the internet: Building relationships, increasing Loyalty and staying competitive Sterne Jim - New York New York, John Wiley & Sons 2000 - xvi,351
0-471-38258-2
Textbook
Customer service on the internet: Building relationships, increasing Loyalty and staying competitive Sterne Jim - New York New York, John Wiley & Sons 2000 - xvi,351
0-471-38258-2
Textbook
