Customer relationship management: Emerging concepts, tools and applications
Sheth J N
Customer relationship management: Emerging concepts, tools and applications Sheth J N And Others - New Delhi New Delhi, Tata McGraw-Hill Publishing Company Limited 2001 - 544p
0-07-043504-9
Textbook
Customer relationship management: Emerging concepts, tools and applications Sheth J N And Others - New Delhi New Delhi, Tata McGraw-Hill Publishing Company Limited 2001 - 544p
0-07-043504-9
Textbook
