Introduction to total quality: quality management processing and services
Goetsch D L
Introduction to total quality: quality management processing and services Goetsch D L; Davis S B - New Jersey New Jersey, Prentice-Hall 1997 - 660p
Textbook
Introduction to total quality: quality management processing and services Goetsch D L; Davis S B - New Jersey New Jersey, Prentice-Hall 1997 - 660p
Textbook
