Kaizen strategies for customer care: How to create a powerful customer -care program- and make it work
Wellington P
Kaizen strategies for customer care: How to create a powerful customer -care program- and make it work Wellington P - London London, Pitmen Publishing 1995 - 239p
Textbook
Kaizen strategies for customer care: How to create a powerful customer -care program- and make it work Wellington P - London London, Pitmen Publishing 1995 - 239p
Textbook
