Lean six sign for service : how to use lean speed and six sigma quality of improve services and transactions
George M L
Lean six sign for service : how to use lean speed and six sigma quality of improve services and transactions George M L - New York New York, McGraw Hill 2003 - xiv,386
0-07-141821-0
Textbook
Lean six sign for service : how to use lean speed and six sigma quality of improve services and transactions George M L - New York New York, McGraw Hill 2003 - xiv,386
0-07-141821-0
Textbook