Providing quality service : what every hospitality service provider needs to know
Martin W B
Providing quality service : what every hospitality service provider needs to know Martin W B - New Jersey New Jersey, Prentice Hall 2003 - 167p
Textbook
Providing quality service : what every hospitality service provider needs to know Martin W B - New Jersey New Jersey, Prentice Hall 2003 - 167p
Textbook
