Researching customer satisfaction & loyalty: how to find out what people really think
Szwarc P
Researching customer satisfaction & loyalty: how to find out what people really think Szwarc P - London London, Kogan Page 2005 - 258p
0-7494-4661-7
Textbook
Researching customer satisfaction & loyalty: how to find out what people really think Szwarc P - London London, Kogan Page 2005 - 258p
0-7494-4661-7
Textbook
