Guide to TQM in service industries
Kano Knoriaki
Guide to TQM in service industries Kano Knoriaki - NY NY, Asian Productivity Organization 1996 - 284p
92-833-1129-9
Textbook
Economics
Guide to TQM in service industries Kano Knoriaki - NY NY, Asian Productivity Organization 1996 - 284p
92-833-1129-9
Textbook
Economics
