Managing service operations : Design and implementation
Hollins B
Managing service operations : Design and implementation Hollins B; Shinkins S - London London, Sage publication 2006 - 299p
1-4129-2952-0
Textbook
Management
Managing service operations : Design and implementation Hollins B; Shinkins S - London London, Sage publication 2006 - 299p
1-4129-2952-0
Textbook
Management
