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Achieving Patient (aka Customer) Experience Excellence Lessons From a Successful Cultural Transformation in a Hospital

Rhonda Dishongh; Gregory D. Erickson; Qaalfa Dibeehi; Kalina Janevska

Achieving Patient (aka Customer) Experience Excellence Lessons From a Successful Cultural Transformation in a Hospital - Taylor and Francis 2013

ISBN: 9780429254611

Source: EBOOK

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