Beyond six sigma: Profitable growth through customer value creation
Plaster Gary A
Beyond six sigma: Profitable growth through customer value creation - New Jarsey John Wiley & Sons 2006 - xvi, 303p. cm.
Appendix 197-240p.
0471681512 (hbd)
18012
1221, 27/03/2006, The Book Seller Textbook
Customer relations
Marketing
Organizational effectiveness
Total quality management
Operational Research
B2T0b89Q8, P6 TB
Beyond six sigma: Profitable growth through customer value creation - New Jarsey John Wiley & Sons 2006 - xvi, 303p. cm.
Appendix 197-240p.
0471681512 (hbd)
18012
1221, 27/03/2006, The Book Seller Textbook
Customer relations
Marketing
Organizational effectiveness
Total quality management
Operational Research
B2T0b89Q8, P6 TB