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Measuring customer service effectiveness

Cook Sarah

Measuring customer service effectiveness - Hants Gower Publication 2004 - viii, 160p cm.

Bibliography: P 153-155

ISBN: 056685380 4246.00

Source: 1773, 29/06/2006, P.T. BOOKS INTERNATIONAL General Book

Subjects--Topical Terms:
Commerce

Dewey Class. No.: X:511-8, P4

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