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Strategic service management A guide into 20 different models, theories and concepts

GOUD Aart P.J.

Strategic service management A guide into 20 different models, theories and concepts - Houten Wolters-Noordhoff 2004 - 201p cm.

ISBN: 9781020733070 2140.1999999999998

Source: 47, 28/09/2010, Indu Book Services General Book

Subjects--Topical Terms:
Commerce

Dewey Class. No.: X9(Y):8, P4

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