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Total quality management: Text with cases

Oakland John S.

Total quality management: Text with cases - 3 - Amsterdam Butterworth Heinemann 2003 - x, 483p. cm.

Bibliographical references 471-478p; Index 479-483p

ISBN: 0750657405 (pbk)

Standard No.: 2170

Source: Textbook

Dewey Class. No.: B2T0b89Q8, P3 TOR

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