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Costomer-driven services management

Balachandran S

Costomer-driven services management - New Delhi Response Books India 1999 - 333p. Bib p. 326-27 cm.

ISBN: 8170368421

Source: General Book

Subjects--Topical Terms:
Service Industry

Dewey Class. No.: X9(Y):51.2.N9, N9

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