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Service management Strategy and leadership in se

Normann Richard

Service management Strategy and leadership in se - Newyork John Wiley & Sons England 2000 - xix, 234p. Bib p. 229-30 cm.

ISBN:

Source: 9888, 13/09/2001, SBD General Book

Subjects--Topical Terms:
Service Industry

Dewey Class. No.: X9(Y):8, M4;P0

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