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Practical guide to CRM: building more profitable customer relationships

Reynolds Janice

Practical guide to CRM: building more profitable customer relationships - Gilroy CMP Books 2002 - 285p. cm.

Index p287; Glossary 269-285p

ISBN: 1578201020 (pbk)

Standard No.: 10605

Source: Govinda, Textbook

Subjects--Topical Terms:
Customer relationship management
Computer science

Dewey Class. No.: D65,8(B):715, P2 TD

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