Customer Service: empowerment and entrapment Sturdy A; Grugulis I And Others
By: Material type:
TextLanguage: English Publication details: London London, Palgrave 2001Description: 215pISBN: - 0-333-94607-3
- X:51 P1
Textbook
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
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Textbook
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Faculty of Management Library | Faculty of Management Library | X:51 P1 (Browse shelf(Opens below)) | Available | ML1264730 |
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Customer Service: empowerment and entrapment
APA
Sturdy A, . (2001). Customer Service: empowerment and entrapment. London: London, Palgrave.
Chicago
Sturdy A, . 2001. Customer Service: empowerment and entrapment. London: London, Palgrave.
Harvard
Sturdy A, . (2001). Customer Service: empowerment and entrapment. London: London, Palgrave.
MLA
Sturdy A, . Customer Service: empowerment and entrapment. London: London, Palgrave. 2001.
