At your service : calamities, catastrophes and other curiosties of cutomer service Becker H

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TextLanguage: English Publication details: New York New York, John Wiley 1998Description: 258pOther classification:

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Textbook

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Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Textbook	Faculty of Management Library	Faculty of Management Library			X:51 N8 (Browse shelf(Opens below))					Available			ML1267672

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