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It's all about service : how to lead your people to care for your customers Pelletier R

By: Material type: TextLanguage: English Publication details: New York New York, John Wiley 2005Description: 232pISBN:
  • 0-471-71675-8
Other classification:
  • X:51 P5
Item type: Textbook
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Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Textbook Faculty of Management Library Faculty of Management Library X:51 P5 (Browse shelf(Opens below)) Available ML1349138

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