Creating customer delight How and why of CRM
By: Contributor(s): Material type:
TextLanguage: English Publication details: New Delhi Response Books 2005Description: 154p cmISBN: - 0761932968
- X:511-8, P5
General Books
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
General Books
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Ratan Tata Library | Ratan Tata Library | X:511-8 P5 (Browse shelf(Opens below)) | Available | RT1388366 |
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Creating customer delight
APA
Seth Rakesh, Seth Kirti, . (2005). Creating customer delight. New Delhi: Response Books.
Chicago
Seth Rakesh, Seth Kirti, . 2005. Creating customer delight. New Delhi: Response Books.
Harvard
Seth Rakesh, Seth Kirti, . (2005). Creating customer delight. New Delhi: Response Books.
MLA
Seth Rakesh, Seth Kirti, . Creating customer delight. New Delhi: Response Books. 2005.
