Assessing service quality Satisfying the expectations of library customers

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TextLanguage: English Publication details: London Facet Publication UK 2015Edition: 3rdDescription: xiii, 218p. cmISBN:

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Textual

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Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Textual	Central Library	Central Library			2:7:b6 P9;Q5 (Browse shelf(Opens below))					Available			CL1611967

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