TY - BOOK AU - Rice - Lively Mary Lynn AU - Chen Hsin - Liang TI - Scenarios and information design : a user - oriented practical guide T2 - Chandos ; information professional series SN - 1 844334 061 5 (pbk) U1 - 2:(D65,8(B)):8, P6 PY - 2006/// CY - Oxford PB - Chandos Publishing UK KW - LIBRARY SCIENCE ER -