TY - BOOK AU - Rice - Lively Mary Lynn AU - Chen Hsin - Liang TI - Scenarios and information design : a user - oriented practical guide SN - 1 84334 062 3 (hbk) U1 - 2:(D65,8(B):8, P6-;1 PY - 2006/// CY - Oxford PB - Chandos Publishing Uk KW - LIBRARY SCIENCE ER -