Pepper Edward   <br/><br/>
Customer relationship management: Concepts and strategies 
Pepper Edward   
 - New York  Willford Press  2016 
 - 214p. 
<br/><br/><label>ISBN: </label>9781682851258 
<br/><br/><label>Source: </label>Textual 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commerce