Laker Benjamin; Soga Lebene; Bolade-Ogunfodun Yemisi Closing the service gap: How to connect customers employees and organisations Laker Benjamin; Soga Lebene; Bolade-Ogunfodun Yemisi - Harlow Pearson Education 2023 - xxiv,206p. ISBN: 9781292444352 Source: Textual Subjects--Topical Terms: Organizational Learning