TY  - BOOK
AU  - Laker Benjamin; Soga Lebene; Bolade-Ogunfodun Yemisi
TI  - Closing the service gap: How to connect customers employees and organisations
SN  - 9781292444352
PY  - 2023///
CY  - Harlow
PB  - Pearson Education
KW  - Organizational Learning
ER  -