Rampersad Hubert K <br/><br/>
Total Quality management : An executive guide to continuous improvement 
Rampersad Hubert K 
 - N Y  N Y, Springer  2001 
 - x,183 
<br/><br/><label>ISBN: </label>3-540-67967-7 
<br/><br/><label>Source: </label>Textbook