00384nam a2200145Ia 450000500170000000800410001703700130005804000200007104100130009108400090010410000120011324500520012526000520017730000090022920250326141200.0250326s9999    xx            000 0 und d  aTextbook  aFMSLbengcFMSL  aeng2eng  qFMSL  aCohen S 0aTotal quality management in governmentcCohen S  aSan FranciscobSan Francisco, Jossey Bassc1993  a250p