TY  - BOOK
AU  - Penfold Sharon
TI  - Change management for information services
T2  - Information services management series
SN  - 1857392819 (hbk)
U1  - D65,8(B):(X:8), N9 (SC) 
PY  - 1999///
CY  - London
PB  - Bowker Saur      
KW  - ENGINEERING
ER  -