Matkins C <br/><br/>
Marketing, sales and customer services: Understanding the theory and practice of selling through service 
Matkins C 
 - Delhi  Delhi, A I T B S Publishers  2002 
 - 348p 
<br/><br/><label>ISBN: </label>81-7473-148-2 
<br/><br/><label>Source: </label>Textbook