Davenport T <br/><br/>
Knowledge management case book: siemens best practises 
Davenport T; Probst G 
 - Berlin  Berlin, John Wiley  2000 
 - 269p 
<br/><br/><label>ISBN: </label>3-89578-159-2 
<br/><br/><label>Source: </label>Textbook