Nersesian R L <br/><br/>
Trends and tools for operations management: Updated guide for executives and managers 
Nersesian R L 
 - USA  USA, Quorum Books  2000 
 - 273p 
<br/><br/><label>ISBN: </label>1-56720-225-X 
<br/><br/><label>Source: </label>Textbook