Lovelock C H <br/><br/>
Services marketing 
Lovelock C H 
 - Ed 2 
 - Englewood  Englewood, Cliffs Prentice Hall  1991 
 - viii, 526 
<br/><br/><label>ISBN: </label>0-13-807066-0 
<br/><br/><label>Source: </label>Textbook