00454nam a2200157Ia 450000500170000000800410001702000180005803700130007604000200008904100130010908400220012210000130014424500870015726000430024430000090028720250326142352.0250326s9999    xx            000 0 und d  a0-87389-296-8  aTextbook  aFMSLbengcFMSL  aeng2eng  aX:89Q8 N5:1qFMSL  aCamp R C 0aBusiness process bench marketing: Finding and implementing best-practiescCamp R C  aU S AbU S A, ASQC Quality Pressc1995  a485p