Lagrossa V <br/><br/>
The consultative approach : Partnering for results 
Lagrossa V; Saxe S 
 - San Francisco  San Francisco, Jossey Bass  1998 
 - xi,190 
<br/><br/><label>ISBN: </label>0-7879-1100-3 
<br/><br/><label>Source: </label>Textbook