Knouse S B <br/><br/>
Reward and recognition process in total quality management 
Knouse S B 
 - Milwakee  Milwakee, ASQC Quality  1995 
 - 177p 
<br/><br/><label>ISBN: </label>0-87389-306-9 
<br/><br/><label>Source: </label>Textbook