Po-chedley D A <br/><br/>
Client Relationship Management:how to turn a client relationship in a competitive advantage 
Po-chedley D A 
 - USA  USA, HRD Press  2001 
 - ix,185. 
<br/><br/><label>ISBN: </label>0-87425-637-2 
<br/><br/><label>Source: </label>Textbook