Po-chedley D A <br/><br/>
Client Relationship Management: how to turn client relationshiips into a competitive advantage 
Po-chedley D A 
 - Mumbai  Mumbai, Jaico Publishing House  2003 
 - xii,185. 
<br/><br/><label>ISBN: </label>81-7992-110-7 
<br/><br/><label>Source: </label>Textbook