Omachonu V K <br/><br/>
Principles of total quality 
Omachonu V K; Ross J E 
 - 3 
 - New York  New York, C R C  2004 
 - 491p 
<br/><br/><label>ISBN: </label>0-57444-326-7 
<br/><br/><label>Source: </label>Textbook