Horn Art <br/><br/>
Face it : recognizing and conquering the hidden fear : that drives all conflict at work 
Horn Art 
 - New York  New York, AMACOM  2004 
 - viii,232 
<br/><br/><label>ISBN: </label>0-8144-0835-4 
<br/><br/><label>Source: </label>Textbook