Charan Ram <br/><br/>
Know - how : 8 skills that separate people who perform from those who don't 
Charan Ram 
 - US  US, Random House  2007 
 - 290p 
<br/><br/><label>ISBN: </label>1-9052-1123-6 
<br/><br/><label>Source: </label>Textbook