Ulmer R R <br/><br/>
Effective crisis communication - moving from crisis to opportunity 
Ulmer R R 
 - New Delhi  New Delhi, Sage  2007 
 - 195p 
<br/><br/><label>ISBN: </label>1-4129-1419-1 
<br/><br/><label>Source: </label>Textbook 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication