Martin K <br/><br/>
Kaizen event planner :achieving rapid improvement in office, service and technical environments 
Martin K; Osterling M 
 - Ny  Ny, Productivity Press  2007 
 - 223p 
<br/><br/><label>ISBN: </label>978-1-56327-351-3 
<br/><br/><label>Source: </label>Textbook