Kirchmer M <br/><br/>
High performance through process excellence 
Kirchmer M 
 - USA  USA, Springer  2009 
 - xiv,178 
<br/><br/><label>ISBN: </label>978-3-540-77824-0 
<br/><br/><label>Source: </label>Textbook 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management