00449nam a2200169Ia 450000500170000000800410001702000180005803700130007604000200008904100130010908400170012210000220013924500710016125000060023226000300023830000110026820250326144814.0250326s9999 xx 000 0 und d a0-07-110659-6 aTextbook aFMSLbengcFMSL aeng2eng aX:2 P7qFMSL aFutrell Charles M 0aABC' s of relationship selling through servicescFutrell Charles M a9 aNYbNY, McGraw Hillc2007 axx,539