Rampersad H K <br/><br/>
Managing total quality: enhancing personal and company value 
Rampersad H K 
 - New Delhi  New Delhi, Tata McGraw-Hill  2005 
 - 307p 
<br/><br/><label>ISBN: </label>0-07-058537-7 
<br/><br/><label>Source: </label>Textbook