Bridgewater Rachel Instant messaging reference A practical guide - Oxford Chandos Publishing UK 2009 - xviii, 213p. cm. ISBN: 978 1 84334 358 5 (hbk) 4155.07 Standard No.: 238,934 Source: 710, 11/09/2009, Ashutosh Technical Books Textual Subjects--Topical Terms: LIBRARY SCIENCE Dewey Class. No.: 2:7(D65,8(B)), P9 (2D)